The Provider Digital Digest highlights topics around the delivery of quality patient care and informs about the latest Peoples Health news.
Peoples Health Quality Initiatives: Support for Your Patients
Feb 18, 2026
For 2026, we’re continuing our initiatives focusing on the following care aspects to facilitate optimal health outcomes for your Peoples Health patients:
- Completing common lab work to monitor health and reduce risk of certain conditions
- Reducing hospital readmissions through post-discharge medication reconciliation during a follow-up visit or phone call within seven days of a patient’s discharge
- Completing a Medicare annual wellness visit once per year per patient
More to Know About Referral Requirements
Feb 18, 2026
As a reminder, all Peoples Health plans, except Peoples Health Choices (PPO) and Peoples Health Patriot (PPO), require a referral from a primary care provider (PCP) for certain specialist care.
CAHPS Survey Reminder
Feb 18, 2026
Each year, a random sample of Medicare Advantage plan members are asked to complete the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey.
Tools to Support Timely Post-Discharge Mental Health Follow-Up Care
Feb 18, 2026
As a reminder, in 2025, NCQA updated two HEDIS® caremeasures for post-discharge mental health appointments. Follow-up care is not limited to a licensed mental health provider. Both medical providers and non-licensed mental health providers can close gaps by conducting the appointments.
New for 2026: Plan Benefit and Admin Changes
Nov 4, 2025
Effective Jan. 1, 2026, changes to Peoples Health plans include benefits and cost-sharing amounts. We continue to serve all Louisiana parishes and administer 17 Medicare Advantage health plans.
Review 2026 benefits and costs through the UnitedHealthcare Provider Portal, or view a plan’s Evidence of Coverage for full benefit information. For a year-over-year comparison of changes, see a plan’s Annual Notice of Changes.
Supporting Behavioral Health in Older Adults: Provider Tools and Resources
Nov 4, 2025
A variety of toolkits are available on Optum’s providerexpress.com to help you address the behavioral health needs of your older adult patients.
Streamline Care and Improve Outcomes With Peoples Health Standing Orders
Nov 4, 2025
Signing standing orders with Peoples Health allows your practice to delegate routine preventive services for eligible patients. This grants us permission to assist your Peoples Health patients in scheduling and receiving targeted services.
Actionable Strategies for Concurrent Use Measures: Poly-ACH and COB
Nov 4, 2025
Once patients are noncompliant for the following measures, they cannot be made compliant for the rest of the year:
- Concurrent Use of Opioids and Benzodiazepines (COB)
- Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)
Solutions to Close Gaps: Empowering Your Peoples Health Patients With a Spotlight on Preventive Care
Nov 4, 2025
Preventive health checklist to identify gaps
In our ongoing commitment to improving health outcomes, we’re sending all our members a checklist of generally recommended care to help them take actionable steps to address preventive care needs in early 2026.
We encourage members to share these checklists with their primary care providers to determine the services right for them.
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