Building a Better Patient Experience Before CAHPS Begins
November 11, 2026

CMS uses the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey to understand patients’ perceptions and evaluations of their providers and health plan. The survey carries significant weight because of its focus on patient experience.

Schedule Annual Wellness Visits Now in Preparation for Next-Year Care Planning
November 11, 2026

Annual wellness visits offer valuable opportunities for patients to connect with you, ask questions and receive personalized guidance about their health journey.

Peoples Health Clinical Programs and Support Services
November 11, 2026

View the following resources for more about ways we work to support your Peoples Health patients and complement the care you deliver.

Strengthening Coordination Between Primary Care and Behavioral Health
November 11, 2026

Integrating behavioral health into primary care can improve patient outcomes. Effective integration includes screening and referrals, but other essential components are consistent communication, timely follow-up, and shared accountability between primary care and behavioral health clinicians.

Practical Tips for Accurate Blood Pressure Readings, Optimizing A1c, and Managing Statin Use in Patients With Diabetes
November 11, 2026

Consider rechecking a patient’s blood pressure if the first reading is greater than or equal to 140/90 mmHg.

Strengthening Transitions in Care: Supporting Behavioral Health and Substance Use Recovery
August 11, 2026

Timely follow-up care—a cornerstone of high-quality behavioral health treatment—offers opportunities to reduce readmissions, improve outcomes and support long-term recovery.

Peoples Health Member Rewards Program: Expanded Offerings for 2026
August 11, 2026

We continue to reward your Peoples Health patients for taking care of their health by sending them a gift card for completing recommended health-related activities.

uACR: The Gold Standard for Kidney Disease Urine Testing
August 11, 2026

Patients with diabetes need both an eGFR and a uACR test at least once annually to monitor for chronic kidney disease. The test works by measuring urine albumin and creatinine in the same sample and reporting the ratio, which approximates daily albumin excretion and reduces variability from hydration status. 

Closing Gaps in Care in 2026
August 11, 2026

We are conducting a variety of targeted outreaches to our plan members throughout the year to reinforce the importance of key actions, including managing diabetes, scheduling recommended preventive care, adhering to prescribed medications, and understanding medication safety for those taking multiple anticholinergic medications or both opioids and benzodiazepines. 

Preparing for HOS Success: Patient Conversations That Drive Outcomes
August 11, 2026

Medicare’s Health Outcomes Survey (HOS) is sent annually, beginning in July, to a random sample of Medicare Advantage plan members to evaluate how they perceive their physical and mental health over time—and whether they recall discussing key health topics with their providers.

Provider Portal Tools to Streamline Care Management
May 11, 2026

As a reminder, many tools to enhance your administrative workflows and assist in managing the health needs of your Peoples Health patients are available through the UnitedHealthcare Provider Portal. Log in to your account using your One Healthcare ID to access these key resources.

A Conversation Tool About Preventive Care
May 11, 2026

Earlier this year, we mailed a preventive care checklist to our plan members. Your Peoples Health patients may bring the checklist to their appointments with you, as we encouraged them to share it with their doctor and use it to guide conversations about services they may need.

Post-Discharge Follow-Up Care Through Office Visits or Telephone Calls, Key to Avoiding Readmissions
May 11, 2026

Post-discharge care is a critical component of supporting patients as they transition from the hospital to the home environment. Primary care providers play an essential role in helping patients avoid readmission.

Featured Resources to Address Behavioral Health Needs
May 11, 2026

To help you more easily connect patients with appropriate behavioral health support, consider these two Optum resources.

The Power of an AWV: A Simple Step, Significant Quality Impact
May 11, 2026

A valuable tool for patient-centered care remains the annual wellness visit (AWV), which drives measurable improvements in quality performance, risk identification and patient satisfaction.