Cultural competency can play a critical role in improving patient care. Gaining an understanding of factors such as ethnicity, social structure, language, values and faith can lead to more accurate diagnoses, personalized treatment plans and improved patient outcomes.
Cultural competency training and education
As a first step, explore the trainings and resources available to you and your staff through the UnitedHealthcare Provider Portal on the Cultural Competency page. These cover a range of topics to help improve care outcomes, such as:

  • Americans with Disabilities Act
  • Empathy: Social Care Education
  • Health Equity Foundations
  • Obesity Care: Identifying Challenges and Inequities that Impact Health Outcomes

The trainings are provided to you at no cost and offer continuing education credits.