Each year, CMS contacts a random sample of Medicare Advantage plan members for its Health Outcomes Survey (HOS) for feedback on experiences with providers and health plans. For 2025, surveys began mailing July 21. Some of your patients may receive a survey.
To shed light on the measures—including changes in how two are weighted—and to help you prepare for patient conversations, we’re sharing resources from our Optum partner.
Get information about newly triple-weighted HOS measures:
Improving or Maintaining Physical Health and Improving or Maintaining Mental Health.
Learn more about all HOS measures and explore best practices and key recommendations for addressing them in this comprehensive guide:
Medicare Health Outcomes Survey (HOS) Provider Toolkit.
Your interactions with your patients play a key role in their experiences and overall health.
Thank you for providing guidance and solutions to help our plan members navigate the complexities of health care and make it easier for them to get timely care, tests and treatment.
