Reminders

Cultural Competency Helps Improve Care

Cultural Competency Helps Improve Care

Cultural competency can play a critical role in improving patient care. Gaining an understanding of factors such as ethnicity, social structure, language, values and faith can lead to more accurate diagnoses, personalized treatment plans and improved patient...

Decisions About Coverage

Decisions About Coverage

Be assured that Peoples Health makes decisions about coverage for health care services as such: Utilization management decision-making is based only on medical necessity, appropriateness of care and services, and existence of coverage. Peoples Health does not reward...

Annual SNP Model of Care Training

Annual SNP Model of Care Training

We encourage you to compete and attest to our annual Special Needs Plan Model of Care Provider Training. Your participation in Peoples Health care-planning activities for your Peoples Health patients in a special needs plan will help meet quality performance...

Patient Experience Survey

Patient Experience Survey

We’re actively surveying Peoples Health plan members within a month following a visit with their primary care provider (PCP). The survey is conducted by a third-party vendor we’re working with and uses similar questions to those in CMS’ annual surveys, the Consumer...